Shipping Information
SHIPPING DELIVERY TIMES UPDATE:
As many are experiencing do to sharply increased package volumes and reduced staffing with all shipping carriers - we are experiencing longer than usual delivery periods in numerous regions. At this time we cannot guarantee Holiday Delivery and we have been encountering delivery times in excess of 2 weeks in some locations. Please contact our Customer Service team with any questions at (800)852-9999.
DOMESTIC SHIPPING:
Most orders are processed and shipped within 24-48 hours of receipt on business days. All orders processed after 2:00 pm EST will be processed the following business day.
Orders shipping to the 48 Continental United States shipped via Standard Shipping are sent using USPS Parcel Select Ground or US Priority Mail may take up to 6-10 business days for delivery depending on destination. All orders ship from our Pennsylvania, United States warehouse location.
DOMESTIC SHIPPING RATES:
Orders $150.00 and over shipping within the 48 continental states are eligible Free Standard Shipping via USPS Parcel Select Ground. For bulk orders or orders weighing in excess of 9.0 pounds there is a flat shipping charge of $20.00
Orders up to $149.99, not including shipping charges or sales tax, shipping within the 48 Continental United States that include Fragrances or Body Mists may ship via Standard Shipping either by:
- USPS Parcel Select Ground for a $6.00 shipping charge
Orders up to $149.99, not including shipping charges or sales tax, shipping within the 48 Continental United States that do NOT include fragrances or body mists may ship via Standard Shipping either by:
- USPS Parcel Select Ground for a $6.00 shipping charge
Hawaii and Alaska: At this time we cannot ship fragrances or Body Mists to Hawaii or Alaska due to the hazardous material designation of fragrances. You may order our Cactine® Skincare or scented Body Care items such as lotions, shower gels, souffle and Dry Oil Sprays to deliver to Hawaii and Alaska.
Orders up to $149.99, not including shipping charges and/or sales tax, will ship via USPS Priority Mail and incur a $20.00 shipping charge.
DOMESTIC OVERNIGHT AND 2 DAY EXPRESS SHIPPING:
At this time we can only offer Express Shipping on products other than fragrances. We will not be able to ship fragrance or cologne on any Express shipment and it will be removed from your order.
UPS 2 DAY EXPRESS Shipping Charges (48 Continental States) $34.00
UPS OVERNIGHT EXPRESS Shipping Charges (48 Continental States) $65.00
INTERNATIONAL SHIPPING:
At this time we do not offer International Shipping. Many of our International Clients use the services of small package freight forwarders such as www.myUS.com to facilitate being able to shop on our website. Companies such as myUS.com for a nominal subscription charge, offers a service which provides you with a United States Shipping Address making it possible for you to purchase your favorite TOVA products including our Perfumes and Colognes.